Shipping policy

Shipping Policy – Mornell.watches

1. Processing Time
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing may take a little longer. You will be notified of any significant delays.

2. Shipping Rates & Delivery Estimates
We offer free worldwide shipping on all orders – no minimum purchase required.

Estimated delivery time:

•  2–3 weeks 

Please note that delivery times may vary depending on your location and local customs processing.

3. Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. The tracking information will be available within 24–48 hours.

4. Customs, Duties, and Taxes
Mornell.watches is not responsible for any customs duties or taxes that may apply to international shipments. Any charges incurred during or after shipping are the customer’s responsibility.

5. Damages & Lost Packages
Mornell.watches is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
Keep all packaging materials and damaged items as proof for your claim.

6. Questions
If you have any questions regarding your order or shipping, feel free to contact us:
📧 Email: mornell.watches@gmail.com
📸 Instagram: @mornell.watches